TheFormsAgency team specialises in solving a range of strategic, management and technology issues with emphasis on:
- Organisational strategy development
- Strategic feasibility assessments
- Operational improvement planning
- Strategic technology assessments
- Technology selection and implementation
- Change management assistance
We can provide an experienced team to evaluate your current customer communication platform and provide independent recommendations regarding whether it makes sense to move to a new solution or to improve your current investment. We can also assist in building out a realistic budget, ROI plan or create a suitable business case for presentation to executive management.
We can conduct requirements analysis and build out requirements documents to run a specific product selection process including RFI/RFP/RFT. Our team can conduct research on the software market to provide a shortlist for your specific requirements. We guide you through the software demonstration process, including creating a script and highlighting potential gaps and the affect this may have on your business.